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Courting and retaining new energy consumers

Greg Guthridge, managing director of Accenture’s Asia Pacific utilities practice, speaks to Interfax about how consumer expectations are changing and what the response will be from utilities.

Accenture’s Greg Guthridge. (Accenture) Accenture’s Greg Guthridge. (Accenture)

Greg Guthridge, managing director of Accenture’s Asia Pacific utilities practice, speaks to Interfax about how consumer expectations are changing and what the response will be from utilities.